Return & Refund Policy

Last Updated: November 20, 2025

Thank you for choosing Manha Fashion BD.

We always aim to deliver premium-quality abayas, borkhas, hijabs, and modest wear. However, if you are not fully satisfied with your purchase, this Return & Refund Policy explains how returns and refunds work at Manha Fashion BD.

These terms apply to any product purchased from us through our website or official channels.

1. Interpretation & Definitions

Interpretation

Words with capitalized initials carry the meanings defined below. These definitions apply whether the words appear in singular or plural form.

Definitions

For this Return & Refund Policy:

  • Company (“the Company”, “We”, “Us”, or “Our”) refers to Manha Fashion BD.
  • Goods refer to the products available for purchase on our website.
  • Orders mean your request to buy Goods from Us.
  • Service refers to our online store and website.
  • Website refers to Manha Fashion BD, accessible at https://manhafashionbd.com
  • You means the customer purchasing or using our Service.

2. Order Cancellation Rights

You may cancel your order within 7 days from the date you received the product, without providing a reason.

To exercise the cancellation right, you must notify us clearly via email:

📧 info@manhafashionbd.com

Once we receive the returned product, we will process your refund within 14 working days. Refunds will be issued using the same payment method used during purchase. No extra refund fees will be charged.

3. Return Conditions

To qualify for a return, please ensure:

  • The product was purchased within the last 7 days
  • The product is unused and in its original packaging

Items Not Eligible for Return

The following items cannot be returned:

  • Customized or personalized items
  • Items that cannot be returned due to hygiene concerns
  • Products that deteriorate quickly
  • Items that have been unsealed after delivery
  • Goods mixed inseparably with other products after delivery

Manha Fashion BD reserves the right to decline returns if these conditions are not met.

Sale Items

Only regular-priced items are refundable. Sale or discounted items cannot be refunded.

4. Returning Goods

You are responsible for covering the shipping cost and risk of returning the item to us.
Please send products to:

📍 Manha Fashion BD
Kalshi More, Mirpur, Dhaka 1219, Bangladesh

Products must be shipped back within 5 days from the date of delivery.

We recommend using a trackable and insured courier service, as we cannot refund items lost or damaged during return shipping.

5. Valid Reasons for Return

You may request a return if:

  1. The delivered item is defective
  2. The delivered item is incomplete
  3. You received the wrong product, size, or color
  4. The product does not match the description or photos
  5. The size does not fit you

6. Refund Timeline

Refunds are processed within 7–10 working days after we receive the returned product.

7. Contact Us

If you have questions about our Return & Refund Policy, please reach out:

📧 Email: info@manhafashionbd.com